VP of Product

Milan, Lombardy, Italy Full-time

ABOUT US

ProntoPro.it is Italy's largest local service marketplace, now expanding internationally. We help millions of customers to find a local service professional: we cover 400+ services, ranging from wedding photographers to plumbers to guitar teachers. Within a few years, we expect that booking a plumber or a painter online will be as effortless as buying a book. Today that's not the case, and we're out to change it. The opportunity is huge.

We are a fast-growing startup: 2 people in march 2015, now we are over 100. We strive to minimize bull*** and maximize impact: average age is 29, because often brains is more important than experience; we work in open space, because communication needs to happen quickly; everyone has very large responsibilities, because we don't have time to do any handholding (and we think it's counterproductive).

Investors include people from Google, Facebook, eBay, McKinsey, as well as the famous enterpreneurs behind Immobiliare.it. We have the growth-rate of a startup, but not the risk...

We are looking for people who want to help us build a service that everyone will use multiple times a year; a service that will make a difference in society. It's not an easy job.

 
THE PRODUCT TEAM
Product team has full ownership of our product. Our "product" does not simply refer to the app or the website, but to the entire user experience: you envision what the optimal user experience should be, and set out to create it.
Working back from our north-star metrics, taking into account hard data, and gathering qualitative feedback, Product Owners work with Designers and Engineers to define what ProntoPro should do next. 
We are not in a "maintenance" stage: we're building building building towards a vision; Product Team will guide us there.
 
YOUR PROFILE
  • You have led a team of Product Owners/ Product Managers, who in turn worked with Engineers 
  • You have a great understanding of how the relationship between Engineers, Designers, POs and Analysts works; you experimented with different setups and have strong opinions on how things should work
  • You have a great "product sense": you intuitively understand which features/apps work and which ones don't. You are not just a pure people manager - you do things!
  • You are good with numbers: not just reading reports, but defining what numbers/KPIs you should be looking at. Ideally you know SQL, or willing to learn very quickly.
  • You are among the top 10% of best communicators you know. You naturally use clear, top-down communication. 
 
 
YOUR ROLE
Ultimately, you will own our product. This means you are expected to:
 
1. Set the product vision and roadmap
This roadmap should be created working with other managers, but led by you. It must include a strong understanding of who our customers really are and what it means to win our market. In setting the roadmap and executing on it, the VP will define important trade-offs: prioritization is one of the most important aspects of Product Management. Ultimately, it should bring us to an amazing product.
 
2. Build a strong Product function
Build a team great product managers: attract, hire, train and - where necessary - fire POs. Bring best practices to our day-by-day: setup templates, processes, meetings, etc to maximize the output of the Product-Design-Tech relationship. Create an environment that naturally churns out very high quality products and product features.
 
3. Bring real impact
You are not going to simply "coordinate" or "facilitate". You will own business and product KPIs. You are expected to bring innovation, act with urgency, and really make a difference. You will have strong opinions in Product Review meetings (which, by the way, you will have to create: they don't exist right now!), and most of the times you will be right. People will learn to respect your judgement and actively seek it out.

Apply for this opening at http://prontopro.recruiterbox.com/jobs/fk01cue?apply=true